Return Policy

At Maura Jean Design Co., each product is made to order with care and precision. We strive to ensure you love your new item, but if you are unhappy with your purchase for any reason, please email us within 3 days of receiving your order. We are committed to working with you to address your concerns and, if necessary, explore options for an exchange for a different style that may better suit your needs.

Since all our pillows are custom made-to-order, returns for refund are not accepted. Keep in mind that we are not a big box store with items that are mass produced in a factory. Each pillow cover is individually cut and sewn. When you order a custom pillow, supplies and resources are used to make it specifically for you.